![]() 456789) and use the new code to enter Console site. Wait a few seconds for a new entry to be generated in your app (ex. As soon as you use an authentication code, the code expires. ![]() For example, if you logged into Author site with code 123456, you will not be able to login to Console site with the code 123456. If you are logging into Console site and Author site simultaneously, you cannot use the same six-digit code. I just logged onto Author site, but now my authentication code isn't working for Console site. Regardless of where you register, you use the same Learnosity record on your authenticator app for both sites. You can register for two-factor authentication on either Console or Author site. Do I have to register for two-factor authentication twice? If you aren't currently using an authenticator app to login to Learnosity sites, you will need to register for two-factor authentication. If you currently use an authenticator app to login to Author site, you will use the same Learnosity entry to login to Console site (you don't need to take any action). What code do I use to login to Console site? These changes will come into effect on Learnosity Console starting November 9th, 2022. I have multiple Learnosity accounts with different username/passwords and my authentication code is not working.My six-digit authentication code from the authenticator app is not working.I cannot scan the QR code because I am using my mobile device.I don’t know how to add a site to my existing authenticator app.I don’t know what an authenticator app is.Issues setting up or using an authenticator app I didn't receive a verification code via text message.I have to log in with two-factor authentication every time I go to the Author Site.I received an error saying ‘Your username/email is not a valid email address.I’ve lost my mobile device or it was stolen.I have forgotten my mobile device at home or do not have it with me.General two-factor authentication login issues I just logged in to Console site, but now my authentication code isn't working for Author site.I just logged in to Author site, but now my authentication code isn't working for Console site. ![]()
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